Here are some common questions and answers to help you find the information you need quickly. If you don’t see your question here, feel free to reach out for further assistance!
Home Care
What is companion care, and how can it help my loved one?
Companion care provides social interaction, emotional support, and help with daily activities like meal prep and light housekeeping. It’s great for seniors who want to stay independent but need some extra assistance and companionship.
Does companion care include medical services?
No, companion care is non-medical and focuses on social engagement, safety monitoring, and daily tasks. If medical care is needed, we can help coordinate with appropriate healthcare providers.
What is respite care, and how does it work?
Respite care gives family caregivers a temporary break while ensuring their loved one receives quality care at home. Whether it’s for a few hours or a few days, we provide reliable support tailored to your needs.
How long can I use respite care services?
You can use respite care for as little as a few hours or as long as several weeks, depending on your needs. Our flexible scheduling ensures you get the support you need when you need it.
What does personal home care include?
Personal home care includes assistance with bathing, dressing, grooming, toileting, and mobility support. It’s designed to help seniors maintain their dignity and independence in the comfort of their homes.
Can personal home care be customized to specific needs?
Yes! We create personalized care plans tailored to each individual’s unique needs, preferences, and lifestyle.
How does home care help seniors with dementia or memory loss?
Our trained caregivers provide specialized support, including routine structure, safety supervision, and engaging activities to help manage symptoms. This compassionate care helps seniors stay in a familiar environment while reducing stress and confusion.
Are your caregivers trained to handle dementia-related behaviors?
Yes, our caregivers receive specialized training in dementia care, equipping them to handle memory-related challenges with patience, understanding, and expertise.
What’s the difference between senior home care and assisted living?
Senior home care allows aging adults to receive one-on-one support while staying in their own homes, whereas assisted living involves moving to a facility. Home care offers personalized, flexible support without requiring a major lifestyle change.
Do you offer both hourly and 24-hour home care?
Yes! We provide flexible hourly care for occasional help and 24-hour care for round-the-clock support, ensuring your loved one always has the assistance they need.
Staffing Services
What is private duty nursing, and who needs it?
Private duty nursing provides one-on-one medical care at home from licensed nurses for individuals with chronic conditions, post-surgical needs, or complex medical requirements. It’s ideal for those needing skilled care beyond what family caregivers or aides can provide.
How do you staff private duty nurses?
We carefully match each client with experienced, licensed nurses based on their medical needs and personal preferences. Our thorough screening and ongoing training ensure the highest level of care.
What does a home health aide do?
Home health aides assist with daily activities like bathing, dressing, mobility, and medication reminders while offering companionship and support. They play a vital role in helping seniors and individuals with disabilities live safely at home.
How do you select and train your home health aides?
Our aides go through a rigorous hiring process, background checks, and specialized training to ensure top-quality care. We also provide ongoing education to keep them up to date with best practices.
What’s the difference between a personal care aide and a home health aide?
Personal care aides focus on non-medical support like hygiene, meal preparation, and companionship, while home health aides may provide limited medical-related care under supervision. Both help individuals maintain independence at home.
How can I hire a personal care aide through your service?
We handle the entire hiring process, from screening and background checks to scheduling and supervision. Just tell us your needs, and we’ll match you with the best caregiver.
What is geriatric care management, and how does it help seniors?
Geriatric care management provides expert guidance in coordinating senior care, including healthcare, home care, and long-term planning. It’s ideal for families who need professional help managing their loved one’s care.
Do you provide geriatric care managers for long-term support?
Yes! Our geriatric care managers offer ongoing assessments, care coordination, and advocacy to ensure seniors receive the best possible care tailored to their evolving needs.
How do you ensure the caregivers you provide are qualified and trustworthy?
We conduct extensive background checks, license verification, and hands-on training for all caregivers. Our commitment to quality ensures families receive reliable, professional care.
Can I request a caregiver with specific skills or experience?
Absolutely! We customize our staffing services to match your loved one’s unique needs, ensuring they receive care from a qualified professional with the right experience.